Shipping policy

At Allos Chocolate, every order is prepared with care. From crafting our chocolate in small batches to packing each shipment, we take pride in making sure your chocolate receives the attention it deserves.

Order Processing

Our chocolates are handcrafted in small batches. Please allow up to 10 business days for your order to be prepared before shipment.

Business days exclude weekends and holidays. Processing time is separate from shipping transit time.

Shipping Rates & Delivery

Available shipping options and their costs are displayed at checkout based on your delivery address and order.

Once your order ships, you'll receive a shipping confirmation with tracking information when available.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Carrier delays may occasionally occur.

Warm Weather Shipping

Chocolate is sensitive to heat and changes in temperature. We take care when selecting packaging for our shipments, especially during warmer months.

During periods of extreme temperatures, we may contact you about adjusting the shipment date to help protect your order.

Because chocolate is temperature-sensitive, we recommend bringing your package indoors as soon as possible after delivery.

Incorrect Addresses & Delivery Issues

Please review your shipping address carefully before completing your order.

If you notice an error, contact us as soon as possible through our website. We'll do our best to help, although address changes cannot be guaranteed once an order has been processed or shipped.